Contact Us!
One thing we do asides music is give our customers the best of service.
Find answers now!
Below are most of the questions we get asked frequently.
If you don’t find your answers, you can contact us using the form at the bottom on this page. Or via WhatsApp
FAQ
Do I need special equipment or software to take the lessons?
All you need is a computer or a mobile device that allows web browsing with a stable and reasonably fast internet connection. Your viewing experience will be optimal on your desktop, laptop, or tablet, and headphones are recommended to optimize your listening experience.
What is Prestige College of Music Online Classes?
Prestige College of Music Online Classes is a global online music school. We provide quality music lessons 1-on-1 online through secure and stable video conferencing with supporting professional education software. We offer a wide variety of tutoring support for students in IBDP, IGCSE & A-Level music programs, music theory & analysis tutoring and courses, and ABRSM & Trinity graded music exam support. We offer online 1-on-1 lessons for different instruments for all levels. All our teachers have university degrees from recognized music colleges or conservatories of music and a rich background in teaching. Please look at our learning overview page to see all subjects we offer.
How do I sign up for the class?
You Sign Up by filling out the form here. Please make sure you fill it out completely. We will match you with the right teacher and get back to you with available dates and times to choose from, and everything will be set up for you.
Can I change my membership or cancel my lessons?
You can always upgrade or downgrade your membership.
You can cancel lessons with a minimum of 24 hours notice by emailing us at info@prestigecollegeofmusic.com or prestigecollegeofmusic.com @yahoo.com
What is the minimum number of lessons I can take?
It doesn’t matter whether you need just one lesson or you want to study for an extended period.
What are the benefits of learning online?
If learning online is new to you, you will discover how amazing it is. It is the future of learning. Online music lessons allow you to learn on your schedule, in the comfort of your own environment, and at your own pace. You can have access to highly qualified and experienced music teachers from anywhere in the world.
What types of cards and payment methods do you accept?
We have created a customized and secured payment link in collaboration with Paystack (owned by Stripe) for your convenience.
All prices shown on the website are inclusive of applicable taxes and VAT. No extra fees are collected
All payments go through our invoice system in collaboration with Paystack. You can however sign up by subscription.
We will email your invoice with a payment link to you if you are not signed up for subscription
You can click on the link in the invoice, and you will be directed to our secure online payment system.
Fees per student per month (30mins per session)
4 classes per month 1ce/week= $51.50
8 classes per month 2ce/week= $97
12 classes per month 3ce/week= $145
There are no enrolment or membership fees.
What ages and skill levels do you teach?
We teach students from age four and up, including adults of any age.
We teach all skill levels, from beginning to advanced levels to college level.
Age and skill levels will be indicated on each specific page under the course information section.
What will happen after I fill out the sign-up form?
We will e-mail you back within 6 hours.
Together we will find a suitable time for your class and also discuss setting up for lessons, lesson materials, etc. If you are happy then your lesson(s) can start.
Terms & Conditions
REGISTRATION AND TUITION
The completed registration form, registration fee and a payment of at least one month of total tuition are necessary to secure the lesson time slot for the session. After initial registration, student may re-enroll for sessions of 8 lessons and above within the academic calendar year by notifying the college by phone or email. Classes are twice per week but can be increased as desired.
ABSENCES/ MAKE-UP LESSONS
Students are charged for all lessons for which they register within a session, including lessons missed due to student absence. To be EXCUSED from a lesson, students must notify the Academy at least 48 hours in advance of the lesson. Students are only allowed one make-up lesson per session for an EXCUSED absence. UNEXCUSED student absences do not merit a credit, refund or make-up lesson. Students arriving late to a lesson are only entitled to the time remaining in the lesson slot.
FACULTY CANCELLATIONS
In the event an instructor must cancel a lesson, the Student Services Coordinator will contact the student and arrange for a make-up lesson or a substitute teacher. If neither can be arranged, a credit for the missed lesson will be applied to the student’s account.
REFUNDS / WITHDRAWAL
A student may decide to withdraw from lessons before the 3rd week of lessons and receive a half refund for the remaining lessons (if full payment was made for the session) either by credit or check. If a student decides to withdraw from lessons after the 3rd week or does not show up for two consecutive weeks without communication with the college, the student will still be responsible for the tuition for the full session of lessons.